FAQs

Are the cards sustainable?

All paper and card used in the manufacture and packing of the cards is FSC certified. The cards can be recycled. The kraft envelopes, card package and shipping packaging are recycled and recyclable. The product and all shipping materials are 100% plastic free.

Delivery is carried out by Royal Mail. Find out more about their sustainability goals here.

When will my delivery arrive?

Orders are sent via Royal Mail 2nd class and should arrive within 2-3 days. If you require a faster delivery service please contact me to arrange it.

Can I return my order for free?

Free returns are currently not possible but if there is a problem with your order, please get in touch and I'll do my best to rectify it. If you are still unhappy with your order, I can arrange a return and refund of the card price but you will need to pay for shipping.

What do I do if my order is damaged?

Care is taken when packaging orders to avoid any damage during shipping. If card orders do arrive damaged, a refund can be arranged if sufficient evidence is provided.

Do you deliver outside of the UK?

I currently only offer UK delivery through the website. Please get in touch if you require delivery outside of the UK.